Distribution

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Shipping costs and general information
All orders are binding. All data, products and prices subject to change.
We ship our packages with Swiss PostPac Economy no later than 3 working days after the receipt of the purchase order.

Switzerland: Cushions and Cushion Pads will be shipped free of charge within Switzerland and Fürstentum Liechtenstein. A charge of CHF 9.- applies for all Ceramic products due to the "Fragile" extra service. 

Upon request Cushions and Ceramics can also be picked up at Vegan Lifestyle Store in Horgen:
Winterkind Vegan Lifestyle Store
Seestrasse 91
8810 Horgen

EU: We ship to the following countries to the below mentioned conditions:
  • Austria
  • Germany
  • Belgium
  • Czech Republic
  • France
  • Luxemburg
  • Netherlands
  • Denmark
  • Italy
  • United Kingdom
  • Spain  

Cushion covers and cushion pads:
up to 2kg CHF 17.-
2kg - 10kg CHF 21.-

Ceramics:
upt to 2kg CHF 26.-
2kg - 10kg CHF 30.-

All other countries upon request. For products being ordered abroad, delivery time may take from 2 to 4 weeks. Indications of possible delivery time are not binding. Customers from outside Switzerland or Fürstentum Liechtenstein must pay the country-specific VAT and import duties of their country. We do not have any influence on those charges.

There is no minimum order value.

Liability:
We do not take over any liability for damages caused after delivering the products to a transport-company. Obvious package-damages should be reported directly and immediately to the transport-company and to us.

We do not take over any liability for misconduct by customers. We like to ask you pay attention to the corresponding instructions.

Returns/Exchanges
All our products will be checked before we deliver them.

In any case of returns you have to contact us before sending the product back (contact via contact form www.barbarapatane.com). We will check your inquiry and send you an approval to return the product.

Unused products in original-condition can be returned in the original packaging within 7 days. The costs of the return has to be paid by the customer. The return/exchanges will be denied if there are any signs of usage on the product or the original packaging is missing or you did not contact us before returning the product or the product is damaged from transportation.

Address for returns:

Barbara Patané Interior Design Est 2017
Seestrasse 47
8810 Horgen
Schweiz